Travel Bag

How does the TRAVEL BAG app work ?!

- Shoppers from outside the Kingdom buy products online from some Saudi stores.

Saudi stores ship orders to "TRAVEL BAG" sorting and distribution points.

- The "TRAVEL BAG" team collects orders and makes them in small shipments suitable for delivery with passengers.

- The traveler logs into the application and submits a request for the delivery of a custom shipment, and he determines the airport of departure, the airport of landing, the date of travel, the number of passengers, the weight of the shipment he wishes to deliver, and completes the data, or he can see the shipments ready for delivery, and choose the appropriate shipment for him in terms of Weight, equivalents and destination.

- After his request to deliver the shipment is approved, an email is sent to him containing the shipment details, pictures of the contents of the shipment, and the name and number of the shipping company in the destination country from which you will receive the shipment from.

- “TRAVEL BAG” delivers the shipment to the traveler inside the Kingdom through SMSA.

- When the shipment arrives with the traveler at the destination, the shipping company receives the shipment from the traveler at the airport or according to the agreement with the traveler, and gives him the "shipment delivery" code, which the traveler enters into the application to confirm delivery of the shipment to the shipping company, and then receives the reward from the shipping company in cash .

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Frequently Asked Questions:

= Can the traveler verify and verify the contents of the shipment before putting them in his luggage?

- Of course !, the traveler can open the shipment box upon receipt, and make sure that the contents of the shipment are identical to the image documenting the contents of the shipment that was sent to him on his e-mail via Travel Bag when he approves his request to deliver the shipment of his choice.

= Can the contents of the shipment be distributed in all bags by the passenger? Or must the traveler put the cardboard that arrives as it is without distributing the contents of the carton in his luggage?

Of course !, the traveler has the right to distribute the contents of the shipment in all his bags, in an appropriate manner that takes into account the available empty spaces in all his bags.

= Can the traveler communicate with the shipping company that will receive the shipment from him upon arrival, and communicate with them before traveling?

- Certainly! The data of the shipping company that will receive the shipment from the traveler upon his arrival - with the safety of God - is attached to the email that was sent to the traveler after the approval of the shipment delivery request, and he can communicate with it before his travel by calling or WhatsApp.

= I have available weight, but the shipment does not appear in the application suitable for the available weight. Is it possible to request a shipment with a specific weight that does not appear in the application?

- This can be done by choosing a custom shipment and entering the weight of the shipment that you want to deliver according to the terms and conditions, and you can contact customer service by calling or by WhatsApp on 0541918214

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Usage Policy:

- Travel Bag company guarantees that shipments are free from any legally or legally prohibited materials such as intoxicants, smoke, drugs, prohibited medicines, weapons and fireworks, or pornography.

Travel Bag Company guarantees that shipments are diversified greatly, and that they do not contain duplicate items to avoid any remarks from the customs authority.

- Travel Bag Company is obligated to bear any customs duties if paid on the transported shipment, after submitting a receipt from the traveler stating that.

Delivery commissions vary according to travel destinations, delivery timing and shipment size.